Shipping Policy for Bluelightease.com
At Bluelightease.com, we are dedicated to providing excellent service and ensuring the complete satisfaction of our customers.
We proudly offer reliable shipping services and work diligently to get your order to you as quickly as possible. Please be aware that holidays may affect delivery times.
Shipping Information
All orders placed with Bluelightease.com are processed and shipped within 24 hours. Please note that we do not ship or deliver orders on weekends or holidays. During periods of high order volume, shipments may be delayed by a few days. We appreciate your patience and ask that you allow additional time for delivery. If there is a significant delay in the shipment of your order, we will notify you via email.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address provided is accurate. We strive to expedite processing and shipping, so there is a limited window to correct an incorrect shipping address. If you believe you have entered an incorrect address, please contact us immediately.
Undeliverable Orders
Orders returned to us as undeliverable due to incorrect shipping information may be subject to a restocking fee, determined at our discretion.
Lost or Stolen Packages
Bluelightease.com is not liable for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please report the issue to your local authorities.
Return Policy
Bluelightease.com allows returns within 30 days of purchase. Items must be returned unopened and unused to qualify for a refund.
Out of Stock Items
In the event an item is out of stock, Bluelightease.com will ship available items first and send the remaining items once they are back in stock.
Import Duties and Taxes
For your convenience, Bluelightease.com includes all applicable taxes and import duties in the price of your order.
Acceptance of Terms
By accessing our site and placing an order, you agree to the terms outlined in this Shipping Policy.
Contact Information
If you have any questions or comments, please feel free to reach out to us at:
Email: [email protected]
Our Fulfillment Address:
2501 SOUTH OCEANDRIVE, apt 1230,
HOLLYWOOD, FL 33019 USA
Please Note: Our fulfillment address is for shipping and logistics purposes only. It is not a customer service or returns address. For any inquiries, please contact our support team.